Before we start:
Wondering when your client will be verified?
Verification Timeline
Client verification can take anywhere from a few seconds to a few hours.
Missing Information
If the client was added with incomplete details (such as their address or tax number), they will be prompted to provide the missing information during the payment process. The verification will only begin once all required information is submitted.
Complete Information
If the client was added with all necessary details, verification should be completed within a few hours at most.
You can continue issuing invoices without waiting for your client to be verified.
Verification Methods
Ruul uses both KYB (Know Your Business) and AML (Anti-Money Laundering) procedures to validate business authenticity and mitigate the risks of financial crimes.
KYB Process: Ensures the identity and legitimacy of businesses.
AML Checks: Act as preventive measures against financial misconduct and illicit activities.
Verification Process
When adding a client, you’ll be asked whether you know their tax number.
If you know the tax number:
Entering all the company information will speed up the verification process.
If you don’t know the tax number:
You can add your client using their company name. Your client will be prompted to complete the missing information during the payment process. The verification process will begin once all required information is provided.
In the meantime, you can continue creating invoices for your client, and they can proceed with payment immediately after filling out their information—no need to wait for verification to be completed.
If we are unable to verify your client, the payment will be refunded.
Once your client is successfully verified, their status will appear as "Verified."
