Ruul offers two payment methods for invoice settlements: credit card and bank transfer. You can access these options either directly from your dashboard or via the payment link sent to you by email when the invoice is issued.
Below is the email you will receive when a talent issues an invoice:
Via your dashboard
To pay an invoice from your dashboard, navigate to the "Invoices" page from the sidebar. From there, you can click the "Pay" button in the Invoices table.
You can also use the "Make Payment" button within the Invoice Details page.
Via payment link
Payment links are automatically generated and sent to you via email when a talent creates an invoice.
Upon clicking the payment link, you'll be asked to enter your email address to verify your identity.
Here’s the verification email you will receive:
Once verified, you will be able to view the invoice.
To proceed, you can click "Make Payment."
If your company information is incomplete, you will be prompted to fill out a form. You can continue with the payment immediately after completing the form—without waiting for the company verification to be completed.
Making a payment with bank transfer
Making a payment with bank transfer
To proceed with a bank transfer, you need to:
Select the "Bank Transfer" option.
Accept the Business Agreement.
Click "Continue with bank transfer".
You will see the bank account details on the screen and must make the transfer to the specified account.
⚠️ Important Notes
Invoice Number Must Be Included in the Description
You must include the invoice number in the transfer description to ensure the payment is correctly matched with the invoice. Not including the invoice number may result in processing delays.
Corporate Bank Account Required
The payment must be made from a corporate bank account that belongs to your company. Payments from personal accounts are not accepted.
Use the Displayed Bank Information
The payment must be made to the bank account details displayed on the screen.
Confirming the Transfer
After completing the transfer, you must click the "I've completed the transfer with the information above." button to mark the invoice as paid.
Making a payment with credit card
Making a payment with credit card
Depending on your company's region and details, the credit card option may not be available for the first invoice. In such cases, the credit card option will only be enabled after the first payment is successfully made via bank transfer.
If the credit card option is available, it will appear on the payment screen.
Select the "Credit Card" option.
Click "Continue with credit card".
Enter the required credit card information to complete the payment.
Gateway Fee
For credit card payments, an additional "Gateway Fee" will apply to cover costs from our service providers.
⚠️ Important Note
The credit card must be a corporate card that belongs to your company.
The fields required for payment may vary slightly depending on the country in which the company is registered.
Based on your company's location, you will be directed to either Stripe or PayTR to finalize the payment. The example below shows the Stripe payment flow:
After the payment is completed, you will see a success screen:
